Welcome back

Hi Jordan — how can we help today?

Your cancer center, in your pocket: directions to your infusion suite or clinic, your treatment plan and labs, a quick symptom check-in, and an assistant that actually helps.

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Parking note: The North Garage is full. Use the West Garage (Entrance C) — we've routed today's directions from there. Draft — live parking feed is a phase-2 integration

📍 Omaha – Midtown · change clinic ›

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Find your way

Turn-by-turn directions to any room or department

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My appointments

Today's visit, prep, and your care team

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Coverage & bills

Insurance on file, estimates, pay a bill

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Departments & links

Patient portal, pharmacy, cafeteria, visitor info

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My treatment

Regimen, infusion schedule & prep

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How I'm feeling

Symptom check-in with instant triage

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Lab results

Counts & trends in plain language

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Support & aid

Financial, nutrition, counseling, rides

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New patient intake

Online forms — no PDFs (Chalk-style)

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Our locations

Clinics across Nebraska

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Ask NCS

Our AI helper answers — and can guide you there

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Find my car

Walk back to where you parked

Your next appointment

Pulled from your chart after you sign in

From your chart · Draft

Infusion — Dr. SharmaTomorrow, 9:30 AM

LocationInfusion Center · Suite 200, Floor 2

Before you comeLab draw 1 hr prior

Today at the center

Infusion CenterOpen · 7a–6p

Lab / Blood DrawOpen · 7a–5p

Café & nourishmentOpen · 7a–3p

PharmacyMain Lobby

The internal "GPS"

Find your way

Walking directions to any room, floor, building, or department across the NCS campus — with step-free routes, parking, and "take me to my appointment."

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This demo shows a pick-your-start route on a stylized map — it ships with zero hardware. A live blue-dot "you are here" (Phase 2) adds Bluetooth beacons or a Wi-Fi survey. Draft — positioning approach & floor plans to confirm with your facilities team

Starting point

Where to?

Route: West Garage → Infusion Center, Suite 200

G123

Floor 3 — Main Building↻ Replay route

Walk time

6 min

Distance

410 ft

Floors

G→3

Step-free / wheelchair route

1
Enter at West Garage, Entrance C
Ground floor · toward the elevators
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Walk straight down the main corridor
Pass the gift shop on your left
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Take Elevator Bank B to Floor 3
Step-free · elevators on the right
4
Turn right toward the Infusion Center
Follow the blue floor markers
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Arrive: Suite 200 — Dr. Sharma
Check in at the Medical Oncology desk

Your visits

My care Your health data

Your appointments, care team, and visit prep — shown straight from your chart after you securely sign in. We don't store it.

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How this works (and stays private): you sign in to your existing the NCS patient portal / hospital login inside the app (SMART-on-FHIR). We display your data on your device and read it on demand — the chart stays the system of record. Draft — exact data shown depends on your EHR (Epic vs. Oracle/Cerner) & a signed BAA

UpcomingPastCare team

Appointment	Provider	When	Where
Medical Oncology follow-up	Dr. P. Sharma	Today · 2:00 PM	Main Building · Fl 3 · Suite 200
Lab draw — lipid panel	Lab / Blood Draw	Today · 1:15 PM	Main Building · Fl 1
Echocardiogram	Imaging	Jul 14 · 9:30 AM	Main Building · Fl 1

Visit prep Draft

Pulled from appointment instructions in your chart.

FastingNone required

BringInsurance card + ID

MedicationsTake as usual

Pre-registrationAction needed

Your care team

From your record.

CardiologistDr. Anjali Patel

Primary careDr. M. Reyes

Care coordinatorL. Brooks, RN

Insurance & costs

Coverage & billing Your health data

Your insurance on file, what today's visit may cost, and a way to pay — in plain language.

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The client asked about serving insurance info via API — here's the honest version: we read Coverage & cost-estimate data through the hospital's FHIR API after you sign in, and show it on your device. An API doesn't move this "outside" HIPAA — it's still protected — but this pattern keeps PHI in the hospital's system and out of ours. Draft — requires EHR access + Business Associate Agreement + hardened hosting

Insurance on fileActive

Blue Cross Blue Shield — PPO

Member ID

XJK•••••4821

Group

770••215

Plan deductible

$1,500

Met to date

$940

Draft — masked sample; live values come from your plan via the EHR

Estimate for today's visit

Medical Oncology follow-up · in-network

Visit charge (est.)$310

Plan covers (est.)$248

Your copay$35

Est. you'll owe$62

Everything in one place

Departments & links

A curated hub of hospital services and the outside tools patients already use — no more hunting across a dozen websites.

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We've drafted a starter set below. Draft — tell us the exact links, departments & phone numbers to include

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the NCS patient portal / Patient Portal

Records, results, messages

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Find a room or department

Indoor wayfinding

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Pharmacy

Refills & pickup

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Pay a bill / financial aid

Billing & assistance

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Cafeteria & menus

Hours, today's menu

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Visitor information

Hours, policies, parking

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Video visit / telehealth

Join from home

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Find a doctor

Providers & specialties

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Agentic AI helper

Ask NCS

The same kind of assistant we ship in the CCS app — upgraded to take action: it can find a department, then route you there; check your visit, then start pre-registration.

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Tap a question to see how it answers and acts. Draft — runs on Anthropic's Claude; any patient-data action requires sign-in + a zero-retention / BAA arrangement (general questions need no PHI)

☀ NCS Helper

Powered by Claude · demo responses

What makes it "agentic"

It doesn't just answer — it uses tools.

find_department()Live in demo

route_to() → WayfinderLive in demo

get_hours()Live in demo

get_appointment() PHINeeds sign-in

estimate_cost() PHINeeds sign-in

connect_to_human()Always

Guardrails: no diagnosis or triage; clear "here's how to reach a clinician"; no PHI sent to the model unless under BAA + zero-retention.

For the hospital

Operations

What the Hub does for NCS, not just patients: fewer lost visitors, fewer "where do I go?" calls, and insight into demand.

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Illustrative numbers to show the kind of value we'd report. Draft — real metrics defined with your team

Routes guided / mo

12,480

▲ visitors self-served

"Where do I go?" calls

−38%

front-desk deflection

Helper questions

9,210

71% fully resolved

Late arrivals

−22%

better on-time visits

Top destinations searched

Where people most need help getting to.

Imaging / Imaging2,140

Infusion Center1,760

Radiation Oncology1,205

Lab / Blood Draw980

Build vs. buy — wayfinding engine Draft

Our recommendation: license a proven indoor-maps platform, own the experience + AI layer.

Pick-your-start (no hardware)Phase 1

Live blue-dot (beacons / Wi-Fi)Phase 2

AR last-30-feet arrowsOptional

"Navigate to my appointment"w/ EHR

Platforms to evaluate: Gozio Health (healthcare-native), Mapsindoors, Pointr, MazeMap, Apple Indoor Maps.

Your plan

My treatment Your plan

Your regimen, infusion schedule, and what to do before each visit — read from your chart after you sign in.

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Pulled from your record via the NCS patient portal (SMART-on-FHIR); shown on your device, not stored. Draft — depends on EHR + BAA

FOLFOX regimen

Medical Oncology · Dr. Sharma

Cycle 3 of 12

Next infusionTomorrow, 9:30 AM

Chair time~3.5 hours

LocationInfusion Center, Suite 200

Before you come

Lab draw1 hr before

Pre-medsAnti-nausea included

BringMed list, snack, blanket

HydrateWater the day before

Upcoming cycles	Date	Time	Status
Cycle 3 · Day 1	Tomorrow	9:30 AM	Scheduled
Cycle 4 · Day 1	In 2 weeks	9:30 AM	Planned
Cycle 5 · Day 1	In 4 weeks	TBD	Planned

Daily check-in

How are you feeling?

Report symptoms in seconds. Your care team sees it — and we tell you right away if something needs a call.

Any of these today?

NauseaFatigueFeverPainDiarrheaMouth soresNumbnessRash

Temperature °F

When to call right away

Between visits, call the NCS 24/7 triage line if you have:

Temperature ≥ 100.4°FCall now

Shaking chillsCall now

Uncontrolled vomiting / diarrheaCall now

New shortness of breathCall now

Your results

Lab results Your results

Your counts in plain language. Your care team interprets what matters — this just helps you follow along.

Test	What it is	Result	Status
White blood cells	Infection-fighting cells	5.4	Normal
Neutrophils (ANC)	Low = higher infection risk	1.6	Low-ish
Hemoglobin	Carries oxygen	11.2	Low
Platelets	Help you clot	180	Normal

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Drawn today, 8:10 AM. Your counts are good enough for tomorrow's infusion. Draft — values & reference ranges come from your lab via the EHR

More than treatment

Support & resources

Cancer care is about the whole person. These services come at no cost to you — we make them easy to reach.

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Financial counseling

Costs, aid & grants

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Nutrition services

Eating well in treatment

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Counseling & social work

Support for you & family

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Transportation

Rides to appointments

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Clinical trials

See if you're eligible

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Support groups

Connect with others

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Across Nebraska

Our locations

Pick your clinic — directions, hours and check-in adapt to it. NCS cares for patients across the state.

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Sample locations & hours shown. Draft — we'll load the real list, addresses, maps & phone numbers.

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Omaha – Midtown

Dodge St · 7a–5p · (402) 555-0100

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Papillion

S 84th St · 8a–5p

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Fremont

N Bell St · 8a–4:30p

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Grand Island

W Faidley Ave · 8a–5p

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Kearney

W 39th St · 8a–5p

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Hastings

N St Joseph Ave · 8a–4:30p

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Council Bluffs, IA

Edmundson Dr · 8a–5p

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Get started

New patient intake

All your new-patient forms online — one guided flow instead of a stack of PDFs.

The old way
Print & fill ~7 fillable PDFs, then scan or bring them in.

The NCS way
One guided flow · ~10 minutes · save & resume · e-sign · pre-filled from your referral.

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Powered by our Chalk guided-forms engine — the patient just reviews and confirms.

Never lose your car

Find my car

Tap once when you park, and the app walks you straight back to your spot — the other half of wayfinding.

West Garage · Level 3🧭 Guide me

Where you parked

GarageWest Garage (Entrance C)

Level3

Spot3C · near Elevator B

Parked11:42 AM · 2h 18m ago

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Works from a one-tap saved pin in Phase 1; upgrades to automatic detection once blue-dot positioning is in. Draft

For the lobby

Kiosk & lobby mode

The same wayfinding on a big touchscreen at every entrance — with a QR code that sends the walking directions to the visitor's phone so they keep them in hand.

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Runs the same engine as the app, on hospital hardware (entrance kiosks, digital directories). Draft — hardware & placement set with your facilities team

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NCS Hub · Welcome

Where can we take you?

Popular destinations

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Infusion Center

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Imaging

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Radiation Oncology

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Lab

Take it with you

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